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Hello, ChatBots is one of the pillar skills offered by Agency M-1.



Why Should I Have A ChatBot?

Download the "State of Customer Service in 2020".  This is a free ebook where you can discover customer service industry trends on everything from technology usage to evolving customer expectations.

The Importance of ChatBots / Artificial Intelligence

  • Chatbots fueled by AI are predicted to handle 85% of customer service by 2020. (Innovation Enterprise, 2019)
  • 37% of organizations have implemented AI in some form. (Gartner, 2019) 

How Do I Create A ChatBot?

Remember, 76% of customers prefer using self service over speaking with an agent by phone.

Self service documentation allows your customers to help themselves, therefore saving your company time and money. 

Gartner predicts that customers will manage 85% of their enterprise relationships without interacting with a human.

There are many steps to create an outstanding CRM.  Let us help you!

Setting up your ChatBot.  


Add a support form to a ChatBot


Show Me Your ChatBot!

The MISB "Student Help Center" knowledge base is designed to help students as they examine the various student organizations.  

Student Help Center »

Help Me Develop My ChatBot! 

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A ChatBot helps your customers find needed information quickly.