Bots help automate tasks such as searching for information.
"Bots are automated programs that use Artificial Intelligence to perform tasks.
Some bots scan the web for relevant search engine results while others, known as chatbots, have conversations and carry out commands given to them on demand."
Bots are designed to help automate tedious, repetitive tasks. Why build a ChatBot? Take a look at the video ...
References:
- A Bot for Everything, https://www.hubspot.com/bots/
- The Battle of the Bots: https://www.hubspot.com/stories/chatbot-marketing-future
- How to build a ChatBot? https://blog.hubspot.com/marketing/how-to-build-a-chatbot
- China shows us the future: https://www.economist.com/news/business/21703428-chinas-wechat-shows-way-social-medias-future-wechats-world
- The Latest Breakthroughs in Conversational AI Agents. https://www.topbots.com/latest-breakthroughs-in-conversational-ai-agents/
- How Chatbots Use Sentiment Analysis to Improve Customer Satisfaction https://blog.hubspot.com/service/chabot-sentiment-analysis