What is Robotics Process Automation (RPA)?

Robotics Process Automation

Robotic process automation (RPA) is a technology that mimics the way humans interact with software to perform high-volume, repeatable tasks.  RPA technology creates software programs or bots that can log into applications, enter data, calculate and complete tasks, and copy data between applications or workflow as required.

When combined with AI and machine learning, RPA can capture more context from the content it is working with by reading text or handwriting with optical character recognition (OCR), extracting entities like names, invoice terms or addresses using natural language processing (NLP), and capturing more context from images, such as automatically estimating accident damage in an insurance claim picture.